Loyalty Points

We’d like to inform you that our existing Loyalty Program will be terminated as of 31/10/2021 02:00 CET. You will still be able to redeem any loyalty points accrued to that date by going to the “My Account” section. Terms and Conditions Apply (see below). For more information, please feel free to contact us via support@playgrand.com.

PlayGrand gladly rewards you for wagering on your favourite games. Our loyalty program automatically allows you to receive points for every €10 stakes made.

Earning Loyalty Points

Easy and simple, just as it should be. As long as you keep having fun, you keep building up your points. Below is a breakdown of the amount of points you can expect for every €10 you wager:

Slots2
Scratchcards2
Bingo1
Video Poker1
Blackjack0.50
Roulette0.25

Redeeming Your Loyalty Points

You will be able to redeem your points once you've accumulated 200 points €1 which you can cash in for bonus funds by simply clicking here.

If you have 1,000 points and you redeem them all, you will receive a bonus cash equivalent of €5 in your account. The maximum amount of loyalty points you can redeem in 1 day is 10,000.

Your loyalty. Your reward.

Specific Promotional Terms and Conditions

  • This offer is valid existing for players only.
  • A minimum deposit of €10 is required. The minimum withdrawal from your cash funds is €10.
  • For every €10 cash or bonus wagered, players will receive the below Loyalty Points per game:
    • Slots: 2
    • Scratch cards 2
    • Bingo: 1
    • Video Poker: 1
    • Blackjack: 0.50
    • Roulette: 0.25
  • 200 Loyalty Points are worth €1 in bonus money.
  • Players can start redeeming their Loyalty Points once they have accumulated 200 Loyalty Points, which is €1 bonus money credited to their bonus account.
  • The maximum amount of loyalty points you can redeem in one day is 10 000.
  • The minimum amount of loyalty points you can redeem in one day is 200.
  • The total number of loyalty points earned can be found in My Account.
  • Your cash deposits can be withdrawn at any time, unless we have reasonable grounds to suspect promotional abuse or irregular play. You can find more about this here.
  • There are wagering requirements for you to turn these bonus funds into cash funds. This is 35 times the value of the bonus fund.
  • Games contribute differently to the wagering requirements. The list of games and their respective weighting towards the wagering requirement can be found here.
  • The maximum bet allowed while this bonus is in play is €5 or currency equivalent. Should You bet higher than this while the bonus is in play, the casino reserves the right to confiscate all winnings.
  • Any unused (i.e. not wagered) bonus funds within thirty (30) days, will be removed from your account.
  • We have the right to remove (i.e. put back to zero) loyalty points if there has been no activity on the player’s account within thirty (30) days.
  • Bonus funds can’t be withdrawn until you have met all of these requirements above. Only cash funds can be withdrawn at any time and at your request.
  • Our Website terms and conditions apply in full. These can be found here.
  • Our standard Promotional terms and conditions apply in full. These can be found here.
  • 18+. gamblingtherapy.org.
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